Privacy Policy

Hill Country Family Concierge, LLC

Effective Date: February 1, 2026

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Overview

Hill Country Family Concierge, LLC (“HCFC”) is a Texas limited liability company committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide when using our website or services.

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Information We Collect

We collect personal information voluntarily provided by parents or legal guardians to deliver childcare consulting, backup care, and sleep training services. This may include:

• Parent or guardian contact details
• Childcare needs
• Scheduling preferences
• Budget ranges

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Child Information

Information about children is provided only by parents or legal guardians and may include:

• Names and ages
• Sleep routines
• Childcare arrangements
• General health-related notes, such as allergies

We do not collect information directly from children.

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How We Use Information

We use collected information to:

• Provide requested services
• Communicate with clients
• Coordinate care
• Improve our offerings

We do not sell or trade personal information.

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Information Sharing

We share information only:

• With trusted service providers or partners, as necessary to deliver services
• When required by law

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Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no system can be fully secure.

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Data Retention

Information is retained only as long as necessary for business, legal, or service-related purposes.

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Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

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Governing Law

This Privacy Policy is governed by the laws of the State of Texas.

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Contact Information

If you have questions about our use of cookies or tracking technologies, please contact us at:

Hill Country Family Concierge, LLC
Texas, United States